GunBroker
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
GunBroker Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GunBroker has 1.9 star rating based on 505 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend GunBroker to a friend or colleague.
- Rating Distribution
Pros: Good selection of stuff, Good selection of guns, Affordable at great prices.
Cons: No customer service, No phone contact number, No phone number.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GunBroker has 1.9 star rating based on 505 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend GunBroker to a friend or colleague.
- Rating Distribution
Pros: Good selection of stuff, Good selection of guns, Affordable at great prices.
Cons: No customer service, No phone contact number, No phone number.57% of users think that GunBroker should improve its Customer Service.
43% of users say that they won't use GunBroker in the future for similar services or products.Recent recommendations regarding this business are as follows: "Be aware", "Stay far away and let them die a slow death of no customers.", "Find someone else", "Don’t use gunbroker!", "Use a very secure password - but it is only secure if gunbroker does not get hacked. They seem to have awful protection from fraud.".
Most users ask GunBroker for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top GunBroker Reviews
"Repeatedly locking my account"
They have locked my account twice now while Im in the middle of a bid war! Ive been a member for over a year and have bought well over $20,000 worth of goods....
"They are a flakey outfit"
Had one issue in dozens of transactions and asked for support help. There is ZERO. Never heard a peep back from them. So when I pressed the issue they still...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Order not confirmed
- Good selection
- Never reliable and no confidence in ordering from website
Preferred solution: Deliver product or service ordered
User's recommendation: Be aware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They screwed up and didn't make it right
- Yet to be seen
- Faulty technology
- Bad customer support
Preferred solution: costs of fixing their mistake
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Repeatedly locking my account
Company fixed the issue and I have been provided with apology. Emailed them a lot until someone contacted me.
- Website is a breeze to navigate and i have fun doing it
- When you need customer service dont expect it
Preferred solution: Apology
User's recommendation: I don’t know what to tell you besides good luck.
Los Angeles, California
Shoot Center took a month to post Payment
User's recommendation: Sellers should post credit card payments in a more timely matter
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Damaged gun purchased
Seller has not responded to me I thought with a A+ I was safe I hope I still am
Loved the process went smooth but thos is the first gun I have purchased on the site so I'm hoping it won't be my last. Seller has not gotten back to me which makes me nervous.
- There are some good sellers that can be trusted
- Process of contacting sellers when product is damaged
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment issue
- Costumer service sucks and selling is difficult
Preferred solution: Paid for the item I sold
User's recommendation: Don’t use gunbroker!
This company is a filthy parasitic POS
- Good selection
- Then they just ban you if you complain
- Zero customer support of any kind they completely ignore you
Preferred solution: Apology
User's recommendation: Find someone else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Seller making contact
- No costumer service
Preferred solution: Deliver product or service ordered
User's recommendation: Verify the seller before you place a bid. Do not just rely on the "rating".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Refund not issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Password reset
Batavia, Illinois
Would give less rating if I could
User's recommendation: Use a very secure password - but it is only secure if gunbroker does not get hacked. They seem to have awful protection from fraud.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Invoice
- Tons of guns
- Poor customer support
Preferred solution: Apology
User's recommendation: Somebody answer phone
Resolved: You did not answer my call
Company fixed the issue and I have been provided with apology. Help with password sign in.
Preferred solution: To talk to a real person
Coos Bay, Oregon
They are a flakey outfit
User's recommendation: Stay far away and let them die a slow death of no customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Gun a just received
Company fixed the issue and I have been provided with apology.
Preferred solution: The gun I wanted was supposed to be a 300 Weatherby magnum. This is a 300 win mag
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Item not shipped after paying
- Can find good deals
- Not face to face deals
Preferred solution: Full refund
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