Contact GunBroker Customer Service
GunBroker Phone Numbers and Emails
Customer Service Number:
-
(720) 223-0164 ext 3006
GunBroker Emails:
GunBroker Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GunBroker Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GunBroker is 72022301643006. 19% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as GunBroker may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GunBroker Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GunBroker is 72022301643006. 19% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as GunBroker may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call GunBroker mainly because of account, request for information and product/ service.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact GunBroker is support@gunbroker.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact GunBroker?
Most Popular Number:
| Total calls: 3 290 | Issues resolved: 30 | Last call: Jan 24, 2026 |
Contact Information
GunBroker Website:
GunBroker Help Center:
Corporate Office Address:
Other Info (opening hours):
Privacy Issues
GunBroker.com, LLC
PO Box 2511
Kennesaw, GA 30156
GunBroker Customer Service Reviews
You guys need to get on the sellers. Please check them before they can sell.
I bought I PTR from WholesaleHunter and they don't answer there phone or email. Please someone help with this.
They could contact me, they have all my contact information.All is needed to do is change my location. For some reason they have me outside of US, I am not outside I live in Washington state.
Must be very busy, I should have written this down. I learned my lesson. Appreciate the people at Gun Broker
How Good is GunBroker's Customer Service?
Summary of GunBroker Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GunBroker?
Account Question:
- “Locked account because of address change”
- “Account locked/closed”
- “Locked out of my account”
Request for Information Question:
- “Verification”
- “I’ve waited 7 days for a response to my question why I’m not registered…..”
- “Question about a purchase”
Product/ Service Question:
- “Proof of purchase”
- “Buying”
- “Haveung triple buy a direarm”
Payments and Charges Question:
- “Payment method”
- “Just won an item but don’t feel secure about payment options.”
- “Payment”
Shipping and Delivery Question:
- “Shipping instructions”
- “See if they got my packaged shipped yet”
- “Tracking number not working”
Activation/ Cancellation Question:
- “My terminated account”
- “Reactivate account”
- “Wont activate”
Return/ Replace Question:
- “Change of address on account”
- “Someone has changed my email address and is listing guns for sale under my name.”
- “Need to change my contact number”
Cards Question:
- “My card got charged 3 times”
- “Credit card issues”
- “Credit card”
Refund Question:
- “Refund”
- “No refund”
- “Refund due to failed background check”
Website/ Application Question:
- “Valet function on site for selling a gun is not working”
- “Howbtondownload pics”
- “Trying to see if this is official site”
Staff Question:
- “Poor service”
- “Need to speek with customer service”
- “Customer service”
Employment Question:
- “They need to send my 1099 K form.”
- “To.pay off my order”
- “I sold my items listed and don't know whatt to the process is to mail and get paid”
Other Question:
- “IDProof”
- “FFL not listing”
- “Bought item never got it”
Compare GunBroker Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
