Unclaimed
GunBroker Reviews
120K
CLAIMED LOSSES
842
TOTAL REVIEWS
32K
PAGE VIEWS
3
ISSUES RESOLVED
GunBroker Reviews
Was delivered a used gun was supposed to be new
Was suppose to be a new gun. Came in a box with no packing part rubbing against each other. Gun was shot they didn't even clean it.
User's recommendation: I should have looked at reviews before I bought not after. Do not buy from them. Many more on gunbroker.
ID
Location
Spokane, Washington
Selling
There simply was not a Person to assist or answer pertinent questions. People have (in occasions). difficult questions which oftentimes cannot be answered by a chat forum. This conundrum can only be remedied by a skilled Specialist, and not an electronic device. I tried calling, but to no avail.it was after several attempts whereby I simply stopped trying. No response.
User's recommendation: Research!
ID
Location
Cedar Rapids, Iowa
They give me the information I needed and how to navigate there system so I could get in touch with them
They took care of All my concerns great people to deal with it took me a little while to learn how to navigate there system they talked me through it
User's recommendation: A +++++ to deal with.
ID
Location
Lynchburg, Virginia
Registration issues and trying to make purchase
I tried to buy, possibly 2 Beretta pistols. Both were priced fairly. I tried to buy or place bid. For 2 HOURS I tried to register and make the purchase. Your system was unmanageable. Im a professor of engineering and I couldnt navigate through your site AT ALL. I have no idea what value your site is for consumers but you got me absolutely turned off on gun broker. My local dealer will no longer do business with you. No one from gunbroker EVER called me back. Im still willing to make the purchases but ONLY with a live person. I have a concealed permit and in 20 yrs of buying and selling I have NEVER had similar problems. You want the sale, call me, if not dont waste any more of my time with satisfaction surveys. Bryan Zetlen 206-730-****. bzetlen@***.com
User's recommendation: Stay away. Stay far away. If you’re trying to buy something forget it. If you want to be hassled about gun politics and pressed to join the nra, you’ve come to the right place.
ID
Location
Seattle, Washington
Customer service cost money
I needed some help regarding a seller and other general questions about the good and services and couldn't get up with them. It says u have to pay to get customer service. It is their site and we the customer buy things and should get customer service. We could go somewhere else. If they don't help in a purchase. It makes u think it is a shady business.
User's recommendation: No cost customer service!
ID
Location
Clayton, North Carolina
Order 2005****
I would my order to be sent out I ordered the item on the 30th of November please let me know when it is going to be sent thank you
ID
Location